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Resume

Profile

UX/UI designer with a strong background in visual and graphic design. Skilled in translating user research and business goals into accessible, scalable, and visually intuitive digital experiences. Known for collaborating cross-functionally, improving design systems, and delivering user-centered solutions that support enterprise-scale health products.

Skills

User Research

  • Competitive Analysis

  • User Surveys and Interviews

  • Data Analysis

  • User Personas

  • Journey Mapping

  • Usability Testing

  • A/B and Preference Testing

Design

  • Task Analysis and User Flows

  • Information Architecture

  • Sketching

  • Wireframes and Mockups

  • Prototypes

  • User Interface and Interaction Design

  • Product Design

  • Visual Design

  • Style Guides

  • Branding

  • Graphic Design

Collaboration

  • Project Management

  • Design Critiques

  • Detail-oriented

  • Flexible

  • Problem Solving

Tools

UI/UX

  • Sketch

  • Figma

  • Adobe XD

  • InVision

  • Balsamiq

  • Zeplin

  • Marvel

  • Framer

  • HTML / CSS

Adobe

  • InDesign

  • Illustrator

  • Photoshop

  • Acrobat Pro

MS Office

  • Outlook

  • Word

  • PowerPoint

  • Excel

  • Teams

Collaboration
  • Slack

  • Asana

  • Zoom

Experience

2022 – PRESENT

UI/Product Designer
Sharp HealthCare  |  San Diego, CA
 
  • Led UI design and migration of the Foundation's ENVISION site to a new content management system, improving usability, accessibility, and overall user experience.

  • Designed a unified search experience combining Find a Doctor, Locations, and general search into a single, user-friendly flow.

  • Enhanced Sharp's digital personas using research-driven insights to reflect current user needs, tech habits, and accessibility considerations.

2020 – 2024

Senior Graphic Designer – Contractor
IES, Inc.  |  San Diego, CA

 
  • Led visual storytelling and proposed mobile engagement solutions using user insights from employee interviews.

  • Delivered branded design assets for internal campaigns at a Fortune 500 technology company.

2013 – 2020

Senior Graphic Designer
Leidos Health   |  San Diego, CA
 
  • Directed creative for website rebuild, increasing marketing-qualified leads and engagement.

  • Developed UI for tablet trade show app and improved email campaign performance using A/B testing.

  • Collaborated with developers, stakeholders, and external vendors to execute brand-aligned visuals.

Education

2020 – 2021

CareerFoundry

  • Certificate: UX Design Program (500+ hours)

  • Specialization: UI Design

2003

University of California, San Diego

  • B.A., Interdisciplinary Computing in the Arts and Music (ICAM)

  • Minor: General Biology

© 2026 Tiffany Ching.
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